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DeCastro Consulting
Why is Service Management important?
As the world’s organisations adapts to new realities, the dependency on IT and the underpinning IT Service Management processes is unparalleled. Investing in and developing mature Service Management processes and capabilities, whether in legacy or cloud based environments provides a number of benefits, not least: aligning the Technology goals to the business to achieve common outcomes and realising value.
What can we do for you?
At DeCastro Consulting we provide a range of services including consulting and delivery across the IT Service Management discipline. Whether Operational or Strategic our consultants have a proven track record of helping business through their Digital Transformation journeys and make the best out of IT Service Management
- IT Service Management Consulting
- IT Strategy and Governance
- Service Design and Transition Consulting and Delivery
- Process Maturity Modelling and Improvement
- Service Delivery Management and Service Operations
- Vendor Management and Partner Selection
Why depend on us?
- As a smaller team we can engage, complete the work and achieve the outcome in a quick turnaround.
- Hands on experience across multiple industries and variety of roles across Programme and Service Management.
- Pragmatic adopt and adapt Strategy to deliver outcomes rather than focusing on processes.
- Tried and tested methodologies with a mature set of service offerings built over the years.
If you would like to have a chat about your challenges or interested in our services please contact us
How can We Help?
At DeCastro Consulting we provide a range of services including consulting and delivery across the IT Service Management discipline
IT Service Management Consulting
We can help you get more value out of your current IT Service Management setup
IT Strategy and Governance
In the current climate the move to Digital IT has been accelerated and many organisations are having to re-think their Digital strategies
Service Design and Transition Consulting and Delivery
One of the most sought-after disciplines in recent years.
Process Maturity Modelling and Improvement
We can help you assess your IT processes maturity level and benchmark
Service Delivery Management and Service Operations
With extensive experience in Service Operations and Service Delivery we can help
Vendor Management and Partner Selection
Many organisations enter into agreements and partner with vendors